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Welcome to Seven Sisters Botanicals. By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read this document carefully before making a purchase or using our site.

 

ACCEPTANCE OF TERMS

By using this website, creating an account, or purchasing products Seven Sisters Botanicals, you agree to these Terms and Conditions and our Privacy Policy.
If you do not agree, please discontinue use of our website.

 

USE OF THIS WEBSITE

You agree not to use our website for:

• Any unlawful purpose

• Attempting to gain unauthorized access to the website or its systems

• Copying, modifying, or distributing website content without permission

• Uploading harmful code or interfering with website functionality

We reserve the right to restrict or terminate access for misuse.

 

PROCUCT INFORMATION

Seven Sisters Botanicals sells herbal tea, handmade soaps and skin-care products crafted in small batches.
Due to the nature of handmade items:

• Colours, designs, and scent strength may vary

• Product weights are approximate

• Natural variations are expected and do not constitute defects

• We strive to provide accurate product descriptions but do not guarantee absolute precision.

• Each Seven Sisters Botanical product is handcrafted with meticulous care and natural ingredients. Given its hand-made nature, variations of color or fragrance may occur and change the product(s) over time. 

• Except for Seven Sister Botanical Teas, all other Seven Sisters Botanicals products are for external use only.

• Products are made in a home kitchen that is not subject to commercial inspection. 

• Consumers with allergies should exercise caution. Discontinue use if irritation occurs.

 

ORDERS AND PAYMENTS

When placing an order:

• You agree to provide accurate, complete billing and shipping information

• All prices are listed in US dollar and are subject to change

• Payments are processed securely through third-party payment providers

• Seven Sisters Botanicals does not store credit card details

We reserve the right to refuse or cancel orders due to:

• Suspected fraud

• Inaccurate information

• Product unavailability

 

SHIPPING AND DELIVERY

We aim to process and ship orders promptly.
Delivery times may vary based on:

• Location

• Courier delays

• Weather

• Holidays

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Seven Sisters Botanicals is not liable for:

• Shipping delays beyond our control

• Misdelivery caused by incorrect customer information

Customers must ensure the accuracy of their shipping details.

 

RETURNS, EXCHANGES AND REFUNDS

For reasons of hygiene and product integrity, we do not accept returns on used or opened soap products.

We may offer replacements or refunds in cases of:

• Incorrect items delivered

• Damaged products upon arrival (photo proof required)

Requests must be made within 7 days of receiving your order.
Seven Sisters Botanicals reserves the right to evaluate each case individually.

 

PROMOTIONS, DISCOUNTS AND COUPONS

Any promotions or discount codes:

• Apply only to eligible items

• Cannot be combined unless stated

• Have expiration dates

• May be cancelled or modified at any time

 

INTELLECTUAL PROPERTY RIGHTS

All website content including:

• Text, Logos, Images, Product descriptions, Branding is the property of Seven Sisters Botanicals and protected by copyright laws.

• You may not copy, reproduce, modify, or use our content without written consent.

 

LIMITATIONS AND LIABILITY

To the fullest extent permitted by law, Seven Sisters Botanicals is not liable for:

• Any indirect, incidental, or consequential damages

• Allergic reactions or skin sensitivities (ingredients are listed; customers should review before use.

• Pregnant or nursing women should consult a physician before ingesting herbal products.

• Improper product use

• Third-party service issues (payment processors, couriers, etc.)

Customers assume responsibility for ensuring products are suitable for their personal skin needs.

 

WEBSITE AVAILABILITY

We strive to keep our website online and error-free; however, Seven Sisters Botanicals does not guarantee:

• Uninterrupted access

• Absence of errors

• Perfect accuracy of information

We may update or suspend website sections without notice.

 

CHANGES TO TERMS AND CONDITIONS

We may update these Terms and Conditions at any time.
Changes take effect immediately once posted on this page.
Continued use of the website indicates acceptance of any revised terms.

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CONTACT INFORMATION

If you have questions regarding these Terms and Conditions, please contact us:

sevensistersbotanicals@gmail.com